One lady attending my call said that she was not even aware or heard that Acer sold mobile phones! After about 4 hours of trying to get help from over 20 dialed numbers from Acer point dealers in number, all listed on the website, I have given up on Acer.The Acer company executives are invisible on their website or on the internet. The company is being supported by rude and impolite call center personnel. I have complained regarding my Acer laptop which is having some issues in charging. I have already applied for the repair of the laptop but the Guwahati Acer customer care service is not responding to my complain. Issue have been facing since last month but the spare or the customer service has not arrived yet.
- I have bought a Laptop all the software was told to me inbuilt or was purchased original with laptop only.
- Former Indian cricket captain MS Dhoni felicitated ACE at Excon 2019 for its tremendous contribution towards manufacturing high-quality construction and material handling equipment since 1995.
- Sir please guide me regarding this matter and do the needful as earliest.
- After about 4 hours of trying to get help from over 20 dialed numbers from Acer point dealers in number, all listed on the website, I have given up on Acer.The Acer company executives are invisible on their website or on the internet.
- I have already applied for the repair of the laptop but the Guwahati Acer customer care service is not responding to my complain.
My acer laptop not working.. And it’s in a Woranty period..
They didn’t solve my problem because I had no complaint no. So Please send me a 55 ace game online complaint no and then I will go there again , now I can’t use my laptop. As i have turned up to service center after 1 year of purchase, i was told laptop out of warranty. The award is the hallmark of our relentless pursuit towards achieving excellence in technology, product offering and customer service in the industry.
complaint
ACE is India’s leading Material Handling and Construction Equipment manufacturing company and market leader in Mobile Cranes & Tower Cranes segment. I request you to provide me a new laptop instead of servicing the old one. Totally disappointed with the product and service provided from Acer. Continuing its dominance, ACE has been awarded with the Bestseller in Mobile Cranes Award at the much coveted 9th Equipment India Awards 2021, consecutively seventh time in a row. Continuing its dominance, ACE has been awarded with the Bestseller in Mobile Cranes Award at the much coveted 10th Equipment India Awards 2022, consecutively eighth time in a row.
This company is not taken any responsibility after once the product is sold. The laptop bow of Essar Company’s is bad and no one comes to service.
Solution for complaint
Mr. Vijay Agarwal, a leading industrialist, Investor and Philanthropist laid the foundation of ACE in year 1995. Since then, the company has witnessed tremendous growth under his visionary leadership. Today, it is established as one of the leading Material Handling and Construction Equipment manufacturing companies of India with global footprints across 20+ countries. My laptop full hanging not working warranty period up to this month there no service centre in Tirupati (AP) pl help me but COVID 19 no service centres in my area my warranty period loss. Sir please guide me regarding this matter and do the needful as earliest.
I really disappointed on acer laptop service.I bought my laptop(acer aspire 4810 timeline series) one year back. I have never seen any laptop like this worst laptop brand ever. Within 1year got my keyboard replaced as it was not working and later my charger was not working which costed me another 4k. And finally after a month problem with motherboard and it needs to be replaced. I had never had such a worst experience from any other brand.